PRIVACY POLICY

ONE OF OUR COMPANY'S MAIN PRIORITIES IS THE PRIVACY OF OUR VISITORS. THIS DOCUMENT CONTAINS TYPES OF INFORMATION THAT WE COLLECT AND RECORD AND HOW WE USE IT.

PERSONAL DATA

All data provided by our customers and/or their companies will be included in our database, which is used to improve our services. It is strictly confidential and in our responsibility. Skin Deep commits to not reveal this information to third parties or companies.

The Privacy Policy applies to our online activities and is valid for visitors on our website with regards to the information that they shared and/or collect in touchskindeep.com. There is no obligation to provide us your personal information but it is helpful in order to place a successful order on our website. The reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

This information will be used by us for the following situations:

  • Confirmation of orders

  • Communication via e-mail

  • Communication via snail mail

  • Other means of communication

The personal information may be passed on to law enforcement authorities for the purpose of verifying business transactions or other law enforcement authorities to perform other legitimate verifications. 

SKIN DEEP undertakes to respect your rights granted by law and to cease processing your personal data if its use is not in accordance with this Law. All private information like credit- and/or debit card details, as well as bank account numbers, expiration date etc, will not be stored on our servers. Our services rely on building mutual trust with our customers, therefore  personal data security is crucial in this process.

 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

OTHER INFORMATION WE MAY COLLECT, SOCIAL MEDIA / DIRECT COMMUNICATION

We use social media for educational purposes only. The personal data protection law applies to this context as well. Therefore we assure you that this information will be strictly confidential and used for advertising purposes, as well as for improving the customers’ experience only, be it our website or other online platforms (e.g. Facebook, Google).

 

We will only use your personal information after you’ve agreed to our policy, as follows:

E-mail address:

  • informational emails about our products and services, discounts, fidelity offers, as well as literature published on this website.

 

First Name and Last Name: 

  • for newsletter customisation. (Our newsletter platform helps us customise our content based on the data provided bythe subscribers. 

  • in other appropriate cases, we use this data to conclude a commercial agreement with SKIN DEEP and/or for billing.

 

Phone number: 

  • we use this data, in case of emergencies, for example last minute changes, or when lacking information reagarding your order.

 

Company name:

  • for billing information, to conclude a commercial agreement with SKIN DEEP and/or for billing.

Browser / IP / Device data: 

  • to improve your customer experience as well as make helpful and necessary changes. 

  • in the unlikely event of fraud, the IP address may be provided to the responsible authorities.

We have taken all technical measures for you to not be compelled to provide us unnecessary data. Please note that providing all optional information may help our website work properly and us, to deliver high quality services.

 

COOKIE POLICY

 

Like any other websites, we as well, use 'cookies'. They are used to store information like customers' preferences, and the pages on the website that they accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information. 

A cookie ("browser cookie" or "HTTP cookie") is a small file consisting of letters and numbers that is stored on any terminal with Internet access (computer, mobile phone, tablet etc.) and is installed by the request issued by a web server to a browser (eg Internet Explorer, Firefox, Chrome). Cookies do not contain software, viruses or spyware, and can not access information on the user's hard drive. Cookies do not request personal information and do not personally identify Internet users. By accessing this website, you agree to the use of cookies.

 

 

ADVERTISING PARTNERS / PRIVACY POLICY

You may consult this list to find the Privacy Policy for each of the advertising partners of touchskindeep.com.

Third-party ad servers uses technologies like cookies, applied to the respective advertisements and links that appear on touchskindeep.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content. Please note that touchskindeep.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

touchskindeep.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

It is possible to disable cookies through your individual browser settings and options. Please find more information about cookie management with specific web browsers, at the browsers' respective websites.

DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access: you have the right to request copies of your personal data.

 

The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

You also have the right to request that we complete the information you believe is incomplete.

 

The right to deletion: You have the right to request that we delete your personal data, under certain conditions.

 

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

 

 The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have 30 working days to respond to you. If you would like to exercise any of these rights, please contact us at ask@touchskindeep.com or at our WhatsApp number +40745386367.

CHILDREN INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

touchskindeep.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

PAYMENT

Stripe

Your payments are managed through Stripe, one of the most secure payments methods. Filling in your data is fully secure and we will never get access to your bank account details.

For more information on the Privacy Policy, write us at ask@touchskindeep.com